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Help Center

Answers to common questions, and a direct line to our team.

Quick answers

What is Pauzzy?

Pauzzy helps you control when notifications appear—per person, per group, and on your schedule. Senders send whenever they like, and you decide when it reaches you.

What do I get when my pause ends?

Each chat has its own schedule. When a chat's pause ends, you get a summary of the messages you received in that chat while it was paused.

Can senders choose when I receive their message?

No. Senders send whenever they like. Only you set the schedule, per person and per group.

Is pausing the same as muting or blocking?

No. Nothing is blocked or lost. Senders send as usual, and you choose when messages and notifications reach you. Senders can also see that you’re paused and when notifications are expected to resume.

What do senders see when I'm paused?

Senders can see that you’re paused and when notifications are expected to resume. If you turn on optional auto-responses, they also get a message so they know you’re not ignoring them.

Can important people still notify me?

You choose which people and groups can still notify you, and when. If you allow it, approved senders can also use an emergency flow with extra confirmation to break through a pause. Notifications still depend on your device, settings and connection, so please don't rely on any app for emergencies. Call local emergency services if you need urgent help.

I'm not getting notifications at all.

Check that notifications are allowed for Pauzzy in your iPhone's Settings, that Focus or Do Not Disturb isn't blocking it, and that the person or group isn't on a paused notification schedule. If it still isn't working, send us a message below.

How do I delete my account or my data?

Use the contact form below and choose "Account or data request", or email contact.pauzzy@gmail.com from the address on your account. We may ask you to confirm it's you.

How do you handle my information?

Read our Privacy Policy. It explains what we collect, how we use it, and your choices.

I found a bug.

Thank you. Tell us what happened, what you expected, and include your iPhone model, iOS version and the Pauzzy app version if you can.

Contact us

Send us a message and our team will get back to you by email. This form opens your email app with the message ready to send to contact.pauzzy@gmail.com.

Prefer to write directly? Email contact.pauzzy@gmail.com.